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Aladdin Knowledge Systems Ltd. is now owned by SafeNet Inc.
Now you can benefit from Stronger Expertise and broader
solution offerings.

Continue to SafeNet's Multi-Factor Authentication overview >>
The New Support Center has arrived

Welcome to eToken Support

Contact Support


We believe that outstanding support consists of:

  1. Ensuring that we deliver technical assistance for our hardware and software that not only meets, but rather exceeds our customer’s expectations.
  2. Providing our customers with the highest level of quality support - focusing on a timely response and quick problem resolution.
  3. Offering comprehensive support for all types of software and hardware.

How can you open a support case?


  • Web-based Ticketing and Reporting
  • Phone Line support (for critical issues and escalations when on customer site)
  • Knowledge base system – Enter through the Secure Business Gate

End Users

Glossary of terms

*Acquired by SafeNet Inc.